FREQUENTLY ASKED QUESTIONS
WHAT DOES IT COST TO HAVE AN ADVOCATE?
It will cost you nothing. Our services are all free.
HOW CAN I GET AN ADVOCATE?
You can contact the office by phone 01274 391691 or by email email@example.com or you can visit the office at Rebecca House, Rebecca Street, Bradford BD1 2RX
WHO CAN MAKE A REFERRAL?
Anyone who is concerned about an individual can make a crisis issue referral, but we do ask that you seek the permission/agreement of the person you are referring.
Referrers can be relatives, social workers, friends, neighbours, carers, GPs etc. You can refer yourself.
If you are unsure whether a referral is appropriate or not, please call the office for an informal chat.
Statutory advocacy (IMCA/IMHA/Care Act) referrals must be made by the ‘decision maker’ such as a social worker, consultant, doctor, other health care professionals.
HOW LONG WILL I HAVE TO WAIT FOR AN ADVOCATE
We try to allocate advocates as quickly as possible but we are a small team and there is a waiting list. We prioritise cases according to need so they are not allocated on a first come first served basis. This means that more urgent cases will be taken ahead of other less urgent cases. However it should be noted that we are not an emergency service.
HOW LONG WILL THE ADVOCATE WORK WITH ME?
Our advocates work with theiron a particular issue until it is resolved. Sometimes other issues arise which are often connected to the original issue and we will try to deal with these as well. However, we sometimes have to put in a fresh referral for any different issues raised, which means rejoining the waiting list.
HOW IS THE SERVICE PAID FOR?
Our core funding comes through contracts with the Local Authority and NHS. In addition we bid for funding grants from other organisations, such as the Lottery. This funding is usually short term and project specific. We are independent from any organisations which fund us so they have no say in the way we work with our advoacacy partners.
I AM A CARER, CAN I GET AN ADVOCATE?
We do not provide advocates for carers themselves. However we sometimes have involvement with the carer of anif the partner wants us to or if we are working on a non-instructed basis.